Stress Self-Study Complete this self-study and earn credit toward the 2013 Live Happy * Live Healthy Wellness Program. □ Read through the information provided about stress and learn skills on how you can reduce stress in your life. What Is Stress? (page 2) What Are The Different Kinds Of Stress (pages 2-4) Stress: How To Cope Better With Life's Challenges (pages 5-6) Positive Thinking: Practice This Stress Management Skill (pages 7-9) Tips for Coping with Stress (pages 10-11) Stress Busting Tips (page 12) Stress Journal/Log (pages 13-14) Self Study Evaluation (page15) □ Complete the attached stress journal/log and evaluation form. □ Submit your journal/log and evaluation form as documentation for completing this activity. Gallagher Benefit Services – Stress Study 1 WHAT IS STRESS Stress is any change that you must adapt to in our ever changing world. In particular, stress is any demand (force, pressure, strain) placed on the body and the body’s reaction to it. Stress is experienced by everyone who is living, working, and breathing at this very moment. It is a fact of life you cannot avoid. Stress, itself, ranges in intensity from the negative extreme of being in physical danger to the joy of completing a desired goal. All stress is not bad. It is important to identify how you respond to stressful events. This will determine the impact that these experiences have on your life. Fortunately, research is showing that lifestyle changes and stress-reduction techniques can help people learn to manage their stress. In one study, people who received cognitive behavior training and were later exposed to stress had lower cortisol (stress hormone) levels as a result of the training. However, studies also show that many people must still learn these techniques and how to use them. • The results of a national survey that was released in February 2006 show that: “Americans engage in unhealthy behaviors such as comfort eating, poor diet choices, smoking and inactivity to help deal with stress.” The survey was conducted by American Psychological Association in partnership with the National Women’s Health Resource Center and iVillage.com. THE DIFFERENT KINDS OF STRESS Source: American Psychology Association Stress management can be complicated and confusing because there are different types of stress--acute stress, episodic acute stress, and chronic stress -- each with its own characteristics, symptoms, duration, and treatment approaches. Let's look at each one. ACUTE STRESS Acute stress is the most common form of stress. It comes from demands and pressures of the recent past and anticipated demands and pressures of the near future. Acute stress is thrilling and exciting in small doses, but too much is exhausting. A fast run down a challenging ski slope, for example, is exhilarating early in the day. That same ski run late in the day is taxing and wearing. Skiing beyond your limits can lead to falls and broken bones. By the same token, overdoing on short-term stress can lead to psychological distress, tension headaches, upset stomach, and other symptoms. Fortunately, acute stress symptoms are recognized by most people. It's a laundry list of what has gone awry in their lives: the auto accident that crumpled the car fender, Gallagher Benefit Services – Stress Study 2 the loss of an important contract, a deadline they're rushing to meet, their child's occasional problems at school, and so on. Because it is short term, acute stress doesn't have enough time to do the extensive damage associated with long-term stress. The most common symptoms are: ♦ emotional distress- some combination of anger or irritability, anxiety, and depression, the three stress emotions ♦ muscular problems including tension headache, back pain, jaw pain, and the muscular tensions that lead to pulled muscles and tendon and ligament problems ♦ stomach, gut and bowel problems such as heartburn, acid stomach, flatulence, diarrhea, constipation, and irritable bowel syndrome ♦ transient over arousal leads to elevation in blood pressure, rapid heartbeat, sweaty palms, heart palpitations, dizziness, migraine headaches, cold hands or feet, shortness of breath, and chest pain Acute stress can crop up in anyone's life, and it is highly treatable and manageable. EPISODIC ACUTE STRESS There are those, however, who suffer acute stress frequently, whose lives are so disordered that they are studies in chaos and crisis. They're always in a rush, but always late. If something can go wrong, it does. They take on too much, have too many irons in the fire, and can't organize the slew of self-inflicted demands and pressures clamoring for their attention. They seem perpetually in the clutches of acute stress. It is common for people with acute stress reactions to be over aroused, shorttempered, irritable, anxious, and tense. Often, they describe themselves as having "a lot of nervous energy." Always in a hurry, they tend to be abrupt, and sometimes their irritability comes across as hostility. Interpersonal relationships deteriorate rapidly when others respond with real hostility. The work becomes a very stressful place for them. The cardiac prone, "Type A" personality described by cardiologists, Meter Friedman and Ray Rosenman, is similar to an extreme case of episodic acute stress. Type A's have an "excessive competitive drive, aggressiveness, impatience, and a harrying sense of time urgency." In addition there is a "free-floating, but well-rationalized form of hostility, and almost always a deep-seated insecurity." Such personality characteristics would seem to create frequent episodes of acute stress for the Type A individual. Friedman and Rosenman found Type A's to be much more likely to develop coronary heat disease than Type B's, who show an opposite pattern of behavior. Another form of episodic acute stress comes from ceaseless worry. "Worry warts" see disaster around every corner and pessimistically forecast catastrophe in every situation. The world is a dangerous, unrewarding, punitive place where something Gallagher Benefit Services – Stress Study 3 awful is always about to happen. These "awfulizers" also tend to be over aroused and tense, but are more anxious and depressed than angry and hostile. The symptoms of episodic acute stress are the symptoms of extended over arousal: persistent tension headaches, migraines, hypertension, chest pain, and heart disease. Treating episodic acute stress requires intervention on a number of levels, generally requiring professional help, which may take many months. Often, lifestyle and personality issues are so ingrained and habitual with these individuals that they see nothing wrong with the way they conduct their lives. They blame their woes on other people and external events. Frequently, they see their lifestyle, their patterns of interacting with others, and their ways of perceiving the world as part and parcel of who and what they are. Sufferers can be fiercely resistant to change. Only the promise of relief from pain and discomfort of their symptoms can keep them in treatment and on track in their recovery program. CHRONIC STRESS While acute stress can be thrilling and exciting, chronic stress is not. This is the grinding stress that wears people away day after day, year after year. Chronic stress destroys bodies, minds and lives. It wreaks havoc through long-term attrition. It's the stress of poverty, of dysfunctional families, of being trapped in an unhappy marriage or in a despised job or career. Chronic stress comes when a person never sees a way out of a miserable situation. It's the stress of unrelenting demands and pressures for seemingly interminable periods of time. With no hope, the individual gives up searching for solutions. Some chronic stresses stem from traumatic, early childhood experiences that become internalized and remain forever painful and present. Some experiences profoundly affect personality. A view of the world, or a belief system, is created that causes unending stress for the individual (e.g., the world is a threatening place, people will find out you are a pretender, you must be perfect at all times). When personality or deep-seated convictions and beliefs must be reformulated, recovery requires active self-examination, often with professional help. The worst aspect of chronic stress is that people get used to it. They forget it's there. People are immediately aware of acute stress because it is new; they ignore chronic stress because it is old, familiar, and sometimes, almost comfortable. Chronic stress kills through suicide, violence, heart attack, stroke, and, perhaps, even cancer. People wear down to a final, fatal breakdown. Because physical and mental resources are depleted through long-term attrition, the symptoms of chronic stress are difficult to treat and may require extended medical as well as behavioral treatment and stress management. Gallagher Benefit Services – Stress Study 4 STRESS: HOW TO COPE BETTER WITH LIFE'S CHALLENGES Source: American Academy of Family Physicians WHAT CAUSES STRESS? Feelings of stress are caused by the body's instinct to defend itself. This instinct is good in emergencies, such as getting out of the way of a speeding car. But stress can cause physical symptoms if it goes on for too long, such as in response to life's daily challenges and changes. When this happens, it's as though your body gets ready to jump out of the way of the car, but you're sitting still. Your body is working overtime, with no place to put all the extra energy. This can make you feel anxious, afraid, worried and uptight. WHAT CHANGES MAY BE STRESSFUL? Any sort of change can make you feel stressed, even good change. It's not just the change or event itself, but also how you react to it that matters. What's stressful is different for each person. For example, one person may feel stressed by retiring from work, while someone else may not. Other things that may be stressful include being laid off from your job, your child leaving or returning home, the death of your spouse, divorce or marriage, an illness, an injury, a job promotion, money problems, moving, or having a baby. CAN STRESS HURT MY HEALTH? Stress can cause health problems or make problems worse if you don't learn ways to deal with it. Talk to your family doctor if you think some of your symptoms are caused by stress. It's important to make sure that your symptoms aren't caused by other health problems. POSSIBLE SIGNS OF STRESS • • • • • • • Anxiety Back pain Constipation or diarrhea Depression Fatigue Headaches High blood pressure Insomnia Problems with relationships Shortness of breath Stiff neck Upset stomach Weight gain or loss WHAT CAN I DO TO MANAGE MY STRESS? The first step is to learn to recognize when you're feeling stressed. Early warning signs of stress include tension in your shoulders and neck, or clenching your hands into fists. Gallagher Benefit Services – Stress Study 5 The next step is to choose a way to deal with your stress. One way is to avoid the event or thing that leads to your stress--but often this is not possible. A second way is to change how you react to stress. This is often the best way. TIPS FOR DEALING WITH STRESS • • • • • • • • • • Don't worry about things you can't control, such as the weather. Prepare to the best of your ability for events you know may be stressful, such as a job interview. Try to look at change as a positive challenge, not as a threat. Work to resolve conflicts with other people. Talk with a trusted friend, family member or counselor. Set realistic goals at home and at work. Exercise on a regular basis. Eat well-balanced meals and get enough sleep. Meditate. Participate in something you don't find stressful, such as sports, social events or hobbies. WHY IS EXERCISE USEFUL? Exercise is a good way to deal with stress because it's a healthy way to relieve your pent-up energy and tension. It also helps you get in better shape, which makes you feel better overall. WHAT IS MEDITATION? Meditation is a form of guided thought. It can take many forms. You may do it with exercise that uses the same motions over and over, like walking or swimming. You may meditate by practicing relaxation training, by stretching or by breathing deeply. Relaxation training is easy. Start with one muscle. Hold it tight for a few seconds then relax the muscle. Do this with each of your muscles. Stretching can also help relieve tension. Roll your head in a gentle circle. Reach toward the ceiling and bend side to side slowly. Roll your shoulders. Deep, relaxed breathing (see the box to the right) by itself may help relieve stress. This helps you get plenty of oxygen. STEPS TO DEEP BREATHING Lie down on a flat surface. Place a hand on your stomach, just above your navel. Place the other hand on your chest. • Breathe in slowly and try to make your stomach rise a little. • Hold your breath for a second. • Breathe out slowly and let your stomach go back down. • • If you want more help treating stress symptoms, ask your family doctor for advice. Gallagher Benefit Services – Stress Study 6 POSITIVE THINKING: PRACTICE THIS STRESS MANAGEMENT SKILL Source: Mayo Clinic Staff & Mayo Foundation for Medical Education and Research Is your glass half-empty or half-full? How you answer this age-old question about positive thinking may reflect your outlook on life, your attitude toward yourself, and whether you're optimistic or pessimistic. In fact, some studies show that these personality traits — optimism and pessimism — can affect how well you live and even how long you live. With this in mind, take a refresher course in positive thinking. Learn how to put positive thinking into action. Positive thinking is a key part of an effective stress management strategy. UNDERSTANDING POSITIVE THINKING AND SELF-TALK Self-talk is the endless stream of thoughts that run through your head every day. These automatic thoughts can be positive or negative. Some of your self-talk comes from logic and reason. Other self-talk may arise from misconceptions that you create because of lack of information. If the thoughts that run through your head are mostly negative, your outlook on life is likely pessimistic. If your thoughts are mostly positive, you're likely an optimist — someone who practices positive thinking. LIVING LONGER AND HAPPIER THROUGH POSITIVE THINKING Researchers continue to explore the effects of positive thinking and optimism on health. Health benefits that positive thinking may provide include: • Decreased negative stress • Greater resistance to catching the common cold • A sense of well-being and improved health • Reduced risk of coronary artery disease • Easier breathing if you have certain lung diseases, such as emphysema • Improved coping ability for women with high-risk pregnancies • Better coping skills during hardships It's unclear why people who engage in positive thinking experience these health benefits. But one theory is that having a positive outlook enables you to cope better with stressful situations, which reduces the harmful health effects of stress on your body. HOW POSITIVE THINKING GIVES WAY TO NEGATIVE THINKING But what if your self-talk is mainly negative? That doesn't mean you're doomed to an unhappy life. Negative self-talk just means that your own misperceptions, lack of information and distorted ideas have overpowered your capacity for logic and reason. Gallagher Benefit Services – Stress Study 7 Some common forms of negative and irrational self-talk include: • Filtering You magnify the negative aspects of a situation and filter out all of the positive ones. For example, say you had a great day at work. You completed your tasks ahead of time and were complimented for doing a speedy and thorough job. But you forgot one minor step. That evening, you focus only on your oversight and forget about the compliments you received. • Personalizing When something bad occurs, you automatically blame yourself. For example, you hear that an evening out with friends is canceled and you assume that the change in plans is because no one wanted to be around you. • Catastrophizing You automatically anticipate the worst. You refuse to go out with friends for fear that you'll make a fool of yourself. Or one change in your daily routine leads you to think the entire day will be a disaster. • Polarizing You see things only as either good or bad, black or white. There is no middle ground. You feel that you have to be perfect or that you're a total failure. YOU CAN LEARN POSITIVE THINKING Instead of giving in to these kinds of negative self-talk, weed out misconceptions and irrational thinking and then challenge them with rational, positive thoughts. When you do this, your self-talk will gradually become realistic and self-affirming — you engage in positive thinking. You can learn to turn negative thinking into positive thinking. The process is simple, but it takes time and practice — you are creating a new habit, after all. Periodically during the day, stop and evaluate what you're thinking. If you find that your thoughts are mainly negative, try to find a way to put a positive spin on them. Start by following one simple rule: Don't say anything to yourself that you wouldn't say to anyone else. Gallagher Benefit Services – Stress Study 8 Examples of typical negative self-talk and how you might apply a positive thinking twist include: Negative self-talk I've never done it before. It's too complicated. I don't have the resources. There's not enough time. There's no way it will work. It's too radical a change. No one bothers to communicate with me. I'm not going to get any better at this. Positive spin It's an opportunity to learn something new. I'll tackle it from a different angle. Necessity is the mother of invention. Let's re-evaluate some priorities. I can try to make it work. Let's take a chance. I'll see if I can open the channels of communication. I'll give it another try. PRACTICING POSITIVE THINKING EVERY DAY If you tend to have a negative outlook, don't expect to become an optimist overnight. But with practice, eventually your self-talk will automatically contain less selfcriticism and more self-acceptance. You may also become less critical of the world around you. Practicing positive self-talk will improve your outlook. When your state of mind is generally optimistic, you're able to handle everyday stress in a constructive way. That ability may contribute to the widely observed health benefits of positive thinking. Gallagher Benefit Services – Stress Study 9 TIPS FOR COPING WITH STRESS Source: Mayo Clinic Staff & Mayo Foundation for Medical Education and Research Unusual levels of stress can negatively impact your ability to accomplish personal goals and maintain good health. Challenges such as resolving a family crisis or losing weight become more difficult when stressors mount. Consider the following tips to help you reduce your stress. IDENTIFY YOUR STRESS TRIGGERS Situations that create stress — the condition we experience when demands exceed our ability to cope — are as unique as you are. Your genes, personality and life experiences all influence the stress response in your body. For example, one person may find it stressful to plan and host a holiday celebration for friends or family. Someone else might enjoy the creative aspects of hosting such an event and even find it gratifying. Other causes of stress are obvious — you lose your job or a parent dies. But don't overlook the daily hassles and demands that also contribute to your stress level — your daily commute or having too much work to do. Over time such persistent little things can accumulate and wreak more havoc on your health than do the sudden big things. That’s why it's important to recognize all of the causes. Try one or all of these techniques: • Keep a stress journal For one week, note which events and situations cause a negative physical, mental or emotional response. Record the day and time. Give a brief description of the situation. Where were you? Who was involved? What seemed to cause the stress? Also, describe your reaction. What were your physical symptoms? How did you feel? What did you say or do? Finally, on a scale of 1 (not very intense) to 5 (very intense), rate the intensity of your stress. • Make a list of all the demands on your time and energy for one week Some examples may include your job, volunteer work, driving kids to afterschool activities or caring for an elderly parent. Then, on a scale of 1 (not very intense) to 5 (very intense), rate the intensity of stress that each demand causes. Sit down and look at your stress recordings. Look closely at the events that you ranked as very stressful. Select one of them to work on using problem-solving techniques. Gallagher Benefit Services – Stress Study 10 IMPROVE YOUR TIME MANAGEMENT SKILLS Effective time management skills can help you identify goals, set priorities and minimize the stress in your life. Use these tips to improve your time management skills and lower your stress level. • • • • • Create realistic expectations and deadlines for yourself, and set regular progress reviews. Throw away unimportant papers on your desk. Prepare a master list of tasks. Throughout the day, scan your master list and work on tasks in priority order. Use a planner. Store addresses and telephone numbers there. Copy tasks from your master list onto the page for the day on which you expect to do them. Evaluate and prioritize daily. For especially important or difficult projects, reserve an interruption-free block of time behind closed doors. OVERCOME BURNOUT If you dread going to work or feel burned out or stressed over a period of weeks, your situation could affect your professional and personal relationships and even your livelihood. Overwhelming frustration or indifference toward your job, persistent irritability, anger, sarcasm and a quickness to argue are indicators of a condition that needs to be dealt with. Here are strategies you can use: • • • • • • • Take care of yourself Eat regular, balanced meals, including breakfast. Get adequate sleep and exercise. Develop friendships at work and outside the office Sharing unsettling feelings with people you trust is the first step toward resolving them. Minimize activities with "negative" friends who only reinforce bad feelings. Take time off Take a vacation or a long weekend. During the workday, take short breaks. Set limits When necessary, learn to say no in a friendly but firm manner. Choose battles wisely Don't rush to argue every time someone disagrees with you. Keep a cool head, and save your argument for things that really matter. Better yet, try not to argue at all. Have an outlet Read, enjoy a hobby, exercise or get involved in some other activity that is relaxing and gets your mind off work. Seek help If none of these things relieves your feelings of stress or burnout, ask a health care professional for advice. Gallagher Benefit Services – Stress Study 11 STRESS-BUSTING TIPS Try these convenient, inexpensive ways to help you cope with everyday stress: Try some deep breathing Take a slow deep breath—hold it for five seconds—then slowly exhale. Focus on the rhythm of your breathing. As you exhale, feel the stress flow out of your body. Repeat as necessary. Take a mental health break Make some time each day to devote to yourself—sometimes even 10 to 30 minutes can really help. Read a book, write in a journal, soak in a warm bath or participate in a hobby you enjoy, such as gardening, painting or fishing. Remove the clutter in your life Clean out your clothes closet. If you haven’t worn it in years, get rid of it. And clean your house or work space regularly. Plan ahead When traveling, allow more time to get where you’re going. Factor in time for traffic or other delays so that you’re more relaxed when you get to work or your appointments. Laughter is the best medicine Find what makes you laugh—maybe watching “I Love Lucy” reruns, or listening to your favorite comedian. When you’re laughing, you don’t have time to be stressed out. And don’t take yourself too seriously. Learning to laugh at yourself may change the way stress affects your life. Be good to your body Regular exercise can help direct your attention away from daily stress and may contribute to a feeling of mental well-being. Eating a low-fat, low-sugar diet, with plenty of fruits and vegetables, can boost your physical and mental health as well. Create peaceful mental images Picture yourself on the top of a scenic mountain, in a green luscious forest, your favorite vacation spot or any place calming for you. Try a CD with sound effects and relax to waves lapping on a shore or gently falling rain. Gallagher Benefit Services – Stress Study 12 STRESS JOURNAL/LOG Journal Dates: Name: Please answer the each question for weeks 1 -6. Please include the stress journal/log and evaluation with your tracking card as verification. BRIEF DESCRIPTION OF THE STRESSFUL SITUATION: Week 1 DESCRIBE YOUR REACTION: IDENTIFY THE STRESS MANAGEMENT SKILL APPLIED: DESCRIBE HOW USING THE SKILL HELPED: BRIEF DESCRIPTION OF THE STRESSFUL SITUATION: Week 2 DESCRIBE YOUR REACTION: IDENTIFY THE STRESS MANAGEMENT SKILL APPLIED: DESCRIBE HOW USING THE SKILL HELPED: BRIEF DESCRIPTION OF THE STRESSFUL SITUATION: Week 3 DESCRIBE YOUR REACTION: IDENTIFY THE STRESS MANAGEMENT SKILL APPLIED: DESCRIBE HOW USING THE SKILL HELPED: Gallagher Benefit Services – Stress Study 13 BRIEF DESCRIPTION OF THE SITUATION: Week 4 DESCRIBE YOUR REACTION: IDENTIFY THE STRESS MANAGEMENT SKILL APPLIED: DESCRIBE HOW USING THE SKILL HELPED: BRIEF DESCRIPTION OF THE SITUATION: Week 5 DESCRIBE YOUR REACTION: IDENTIFY THE STRESS MANAGEMENT SKILL APPLIED: DESCRIBE HOW USING THE SKILL HELPED: BRIEF DESCRIPTION OF THE SITUATION: Week 6 DESCRIBE YOUR REACTION: IDENTIFY THE STRESS MANAGEMENT SKILL APPLIED: DESCRIBE HOW USING THE SKILL HELPED: Gallagher Benefit Services – Stress Study 14 STRESS SELF STUDY EVALUATION Date: Name: Strongly Disagree Disagree Somewhat Agree Agree Strongly Agree I found the content of this self-study meaningful and easy to understand. 1 2 3 4 5 The self-study journal/log facilitated my learning. 1 2 3 4 5 This self-study program motivated me to take steps to reduce or manage my stress. 1 2 3 4 5 I would recommend this self-study to a friend or co-worker. 1 2 3 4 5 Overall, I would rate this self-study. (1 = poor, 5 = excellent) 1 2 3 4 5 I decided to work on this self-care self-study because it (check all that apply): □ is relevant to my personal health goal □ wanted to learn more about stress □ was recommended by others □ other: Additional comments? (future topics, self-studies, how this self study could be improved, etc.) Submit your completed stress log and evaluation form as verification you completed this activity. Gallagher Benefit Services – Stress Study 15
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